Retail &
E-Commerce
Information technology has played a transformative role in the retail and e-commerce industry, enabling businesses to connect with customers and improve their operations in new and innovative ways. From virtual storefronts to sophisticated data analytics, IT has enabled retailers to reach new heights of efficiency and effectiveness.
Development of e-commerce platforms such as Amazon, Alibaba, and Shopify was a game changer in the retail and e-commerce space. These platforms allow retailers to set up virtual storefronts that customers can access from anywhere, at any time. E-commerce platforms also provide a range of features that make it easier for retailers to manage their online stores, such as inventory management, order tracking, and customer management.
E-commerce platforms can be integrated with other systems, such as payment processors and shipping providers, to provide even more functionality and convenience. The use of data analytics and business intelligence tools allow retailers to track and analyze data on customer behavior, sales, and other key performance indicators. This enables them to identify trends and patterns, and to make data-driven decisions that can improve their operations and increase sales.
Data analytics and BI tools can be used to personalize the customer experience by providing personalized recommendations, offers, and other incentives. Integration with social media platforms enables them to connect with customers in new and innovative ways, and respond to customer complaints and feedback in real-time.
Vaisesika partners with retail companies to revamp customer interactions, build digital storefronts, increase customer engagement and streamline supply chain.
Service offerings in the retail sector include the following
- Ensuring compliance with food safety regulations by providing complete supply chain visibility through tracking and tracing.
- Building mobility solutions that incorporate latest technology trends such as Near Field Communication (NFC), geo-fencing alerts, etc
- Providing insights across the IT landscape and business value chain through data analytics and business intelligence
- Creating Integrated Retail Planning framework that aligns supply chain and merchandise plan with long term business strategies
- Implementation of BLE Beacon, NFC, IoT and wearable technologies, kiosks, POS systems, mobile apps and sensors to provide highly contextual in-store experiences.
- Design, development and optimization of digital wallets allowing customers to purchase products with greater ease.
- Creation of loyalty programs & custom loyalty management solutions aimed at making loyalty programs accessible to members via preferred mobile channels.
- Optimizing online stores for better performance, increased traffic, and enhanced profitability.
- Development of secure and high-performance shopping carts for a seamless shopping experience to customers across devices.
- Development of feature-rich and fully integrated B2B & B2C eCommerce solutions for omnichannel experience.
- Development of web portals with intuitive user interfaces and quick to load web pages to enhance the productivity of your business.
- Incorporating order summary feature with automatic calculation of the final price of products including taxes, shipping charges etc..
- Incorporating payment gateways with advanced security features to make online payment secure and hassle-free.
- Incorporating real-time order tracking feature to enable customers to quickly track the status and current location of their orders.
